Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to Poolside Lifestyle Japan ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poolside-lifestyle-japan.com (the "Site") and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms on our Site
• Subscribe to our newsletter
• Engage with our content or services
• Communicate with us via email or phone

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of your visit
• Geographic location (approximate)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our Site
• Analyze Site traffic and usage patterns
• Deliver personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: We use your information to operate, maintain, and enhance our Site and services.
• To communicate with you: We may send you newsletters, updates, promotional materials, and respond to your inquiries.
• To personalize your experience: We tailor content, recommendations, and advertisements based on your interests and behavior.
• To analyze and understand usage: We analyze data to improve our content, design, and functionality.
• To ensure security: We monitor for fraudulent activity and protect against security threats.
• To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our Site and delivering our services, including:

• Website hosting providers
• Email marketing platforms
• Analytics services (e.g., Google Analytics)
• Payment processors (if applicable)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government investigations).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent.

4. Third-Party Analytics and Advertising

4.1 Google Analytics

We use Google Analytics to collect and analyze information about Site usage. Google Analytics uses cookies to track visitor interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

4.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and deliver targeted ads. Facebook may collect information about your browsing behavior. You can manage your ad preferences through your Facebook account settings.

4.3 Social Media Platforms

Our Site may contain links to social media platforms (Facebook, Instagram, Twitter, LinkedIn). These platforms have their own privacy policies, and we are not responsible for their practices.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information for certain purposes.
• Restriction: Request restriction of processing under certain circumstances.
• Portability: Request transfer of your information to another service provider.
• Withdraw Consent: Withdraw consent for data processing where consent was the basis for processing.

To exercise any of these rights, please contact us using the information provided below.

7.1 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications related to your use of our services.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Site, you consent to the transfer of your information to Japan and other countries where we operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

11. Contact Us

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